Privacy Policy

Effective and last updated: October 14, 2026

This policy explains how Engle Haven handles information from visitors to its cabin website and people who contact us about it. Engle Haven’s website provides cabin information and an enquiry form. Reservations and payments are handled separately by Compass Vacation Properties or the booking platform you use.

1. Information collected through this website

Information you provide. When you send an enquiry, we receive the name, email address, telephone number, planned travel dates, guest count, message, and any other details you choose to provide. Travel dates, guest count, last name, and the message are optional on the enquiry form. If you email us, we receive your email address and the contents of your correspondence.

Technical information. Our website and hosting or security services can record your IP address, browser or device information, requested pages, referring page, request time, and information about errors or suspicious activity. An enquiry can also be stored with technical details such as its submission time, the page it came from, IP address, and browser information.

We do not provide payment processing on this website. Please do not send card numbers, passwords, government identification documents, or sensitive medical information in the enquiry form or ordinary email.

2. How information is used

We use enquiry details to answer questions, discuss the cabin and your plans, follow up on your request, and maintain correspondence. Technical information supports website delivery, troubleshooting, security, and prevention of spam or misuse. Information may also be needed to meet legal obligations or resolve a dispute.

Sending an enquiry does not subscribe you to a marketing mailing list or confirm a reservation.

Enquiries are available to the people who manage Engle Haven’s website and correspondence. Service providers involved in hosting, website maintenance, email delivery, storage, backups, and security may process information to support those services. We may share relevant details with Compass when needed to help with a cabin or reservation enquiry, or with another recipient at your request. Information may also be disclosed when required by law or needed to address fraud, misuse, or a safety concern.

Enquiry information is collected for the purposes described in this policy, not for sale or advertising targeting. No advertising pixels or targeted advertising features are currently configured on this website. External services can receive technical information directly when your browser loads their resources, as explained below.

4. Storage and retention

The enquiry form saves a copy in the website’s submission records and is configured to send an email notification. Correspondence, technical logs, and backup copies may be stored separately. There is no single automatic deletion period covering all these records; their retention depends on their purpose, the service involved, and any legal or security need.

Email info@englehaven.com or use our Contact page to request access, correction, or deletion of information you have provided, and identify your message as a privacy request. We will review the request, identify the relevant records, and explain any information that must be retained. Copies in backups may remain until those backups are replaced or removed. We do not promise immediate deletion from every system.

5. Cookies, browser storage, and analytics

Necessary cookies and browser storage support website features, security, and your analytics preference. You can also manage cookies through your browser.

We use Google Analytics to understand visits, popular pages, and interactions such as inquiry links and successful contact-form submissions. Analytics runs automatically unless you turn it off using the Analytics preferences control at the bottom of the website. A previous choice to decline analytics remains in effect. Your preference is stored in this browser; you can change it at any time.

Google Analytics receives technical and usage information, such as device and browser details, general location, and pages visited. We do not send the names, email addresses, phone numbers, travel dates, or messages entered in our inquiry form to Analytics. Our event-data retention setting is 14 months. Advertising personalization and Google Signals are disabled.

For details about Google’s processing, see how Google uses information from sites that use its services and Google’s Privacy Policy. We do not currently operate advertising pixels or cross-site behavioral advertising. The site does not change necessary technical processing in response to a browser’s Do Not Track signal.

6. Fonts, media, and external websites

Some fonts load from Google Fonts. Your browser sends Google technical request information, which can include your IP address and browser information, to retrieve those resources. See Google’s Privacy Policy for its practices and controls.

Cabin photos and videos are served from Engle Haven’s website. The Location page embeds a live scenery player from camera.englehaven.com; loading or playing it creates requests to that service, which can receive technical connection information. This policy describes website visitor information and does not establish the cabin’s guest security-camera or recording arrangements. Ask Compass for any property-specific disclosures before booking.

Following a link to Compass, a booking platform, or another external website brings you under that service’s privacy practices. Those services may collect information about your activity over time or across websites. We do not control their handling of information. Review Compass’s Privacy Policy and the policy of any booking service before providing reservation or payment details.

7. Security

This website uses HTTPS to protect the connection between your browser and the website. Administrative access and hosting controls help protect stored information. No website, email system, or electronic storage method can guarantee complete security. Limit your enquiry to the details needed to answer your question.

8. Your choices and requests

Email info@englehaven.com or use our Contact page to ask about your information, request a correction or deletion, or ask us to stop following up on an enquiry. Identify your message as a privacy request. Include the email address you used and enough context to locate your correspondence. We may need to verify that you are entitled to the information before disclosing or changing it; do not send an identity document unless a secure, appropriate method has been arranged.

Privacy rights depend on your location and which laws apply. We will handle requests as required by applicable law and explain our response. For records held by Compass or another booking platform, contact that provider directly. Service providers can process information where they operate; privacy laws can differ between locations.

9. Children’s information

The website is intended for adults planning a stay, even though the cabin welcomes families. We do not knowingly request personal information from children under 13. An adult should make enquiries without providing unnecessary information about a child. If you believe a child has submitted personal information, contact us so we can review and address it.

10. Changes to this policy

We will post updates here and revise the date above. For a material change, we will also provide a prominent website notice or contact affected people when appropriate or required by law. Posting an update does not provide consent for a new use that requires your permission.

11. Contact

For website privacy questions or requests, email info@englehaven.com or use our Contact page and identify your message as a privacy request. For reservation-related privacy questions, contact Compass Vacation Properties. See also our Terms & Conditions.